Terms & Conditions

By booking with Lumina Skin & Brows, you agree to the following:

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Client Responsibility

• Follow all pre- and post-care instructions provided for your treatment.

• Disclose any medical history, allergies, or medications prior to your appointment.

• Understand that results may vary depending on your skin type, lifestyle, and adherence to aftercare.

• Respect all studio policies and procedures at all times.

Booking Policy

• All appointments must be reserved online or by phone with a valid credit card on file.

• A valid credit card is required to secure your booking.

Cancellations & No-Shows

• 24-hour notice is required for all cancellations.

• Late cancellations or no-shows may result in a fee charged to the card on file.

Late Arrivals

• Please arrive 15 minutes early to allow time for check-in and consultation.

• Arrivals later than 10 minutes past your scheduled time may result in a shortened appointment or rescheduling.

Refunds

• All services are non-refundable.

• However, your satisfaction is always our priority. If you experience any issues with your service, please contact us directly so we can address your concerns.

✨ These policies are in place to respect the time of our clients and staff, and to ensure the best possible experience for everyone at Lumina Skin & Brows.